Data Protection Policy

Sussex Piscatorial Society Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contents

  • Contact Details
  • What Information We Collect, Use, and Why
  • Lawful Basis and Data Protection Rights
  • Where We Get Personal Information From
  • How Long We Keep Information
  • Who We Share Information With
  • How To Complain

    • Contact Details

    E-mail: troutmsec@spsfishing.co.uk

    What Information We Collect, Use, and Why

    We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Date of birth
  • Purchase or account history
  • Payment details (including card or bank information for transfers and direct debits)Payment details (including card or bank information for transfers and direct debits)
  • Website user information (including user journeys and cookie tracking)

    • We collect or use the following information for the operation of customer accounts:

  • Names and contact details
  • Addresses
  • Payment details (including card or bank information for transfers and direct debits)
  • Purchase history
  • Account information, including registration details
  • Marketing preferences

    • We collect or use the following information for service updates or marketing purposes:

  • Names and contact details
  • Addresses
  • Website and app user journey information

    • We collect or use the following information to comply with legal requirements:

  • Name
  • Contact information

    • We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details
  • Address

    • Lawful Basis and Data Protection Rights

    Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful basis in the UK GDPR. You can find out more about lawful basis on the ICO’s website.

    Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right in this document.
  • Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right in this document.
  • Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right in this document.
  • Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right in this document.
  • Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right in this document.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right in this document.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right in this document.

    • To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

    Our lawful basis for collecting or using personal information to provide services and goods are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

    • Our lawful basis for collecting or using personal information for the operation of customer accounts and guarantees are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

    • Our lawful basis for collecting or using personal information for service updates or marketing purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

    • Our lawful basis for collecting or using personal information for legal requirements are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

    • Our lawful basis for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.

    • Where We Get Personal Information From

  • Directly from you

    • How Long We Keep Information

  • We keep information about your membership for the duration of your membership and six additional years.

    • Who We Share Information With

  • Data processor – LoveAdmin: This data processor does the following activities for us: Provide membership management services
  • Data processor – iBookFishing: This data processor does the following activities for us: Provides booking reservation services

    • How to Complain

    If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

    If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

    The ICO’s address:

    Information Commissioner’s Office

    Wycliffe House

    Water Lane

    Wilmslow

    Cheshire

    SK9 5AF

    Helpline number: 0303 123 1113

    Website: https://www.ico.org.uk/make-a-complaint

    This document last updated 30 November 2024